信任方程式:构建技能体系以强化金融服务业的客户关系.docx

信任方程式:构建技能体系以强化金融服务业的客户关系.docx

TheTrustEquation:

BuildingSkillstoStrengthenClientRelationshipsin

FinancialServices

Revampandenhance

thefinancialservices

clientrelationshipina

digital-firstenvironment

Financialservicescustomersarediferenttodaythantheywerejustafewyearsago.Inanerawhereamobileapp

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