基线批次召回流程概览.pptx

SAPAGBatchRecallOverview(J61)

SupplierCustomerSAPR/3ComponentView:Baseline

BatchRecall(J61)CreateSalesActivity“DirectMailing”CreateFollow-upSalesActivityReturnOrderCreatedfromFollow-upSalesActivityCreateReturnDeliveryPostGoodsReceiptAddressListCreationviaBatchWhereUsedListInspectGoodsReceiptCreateUsageDecisionCreateCreditMemoReleasecreditmemorequesttobilling

BatchWhere-UsedListF=finishedproduct

S=semi-finishedproductR=rawmaterialCustomerACustomerBCustomerCCustomerorderCustomerorderCustomerorderF1F2ProductionorderProductionorderS2ProductionorderProductionorderPurchaseorderVendorR1R2TopdownBottomupS1

MailingfromSalesActivityMAILINGAddresslist:Customer1Customer2 Customer3Customer4

Follow-upactivityLetter____

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____AddresslistSelection

program

FollowUpActivitiesMAILINGAddresslist: Customer1 Customer2 Customer3 ContactContactContactSalesEmployeeForeachaddress,afollow-upactivityiscreatedautomaticallytocontrolthereturnprocess,andasalesemployeeisassignedtomonitortheprocess

ReturnsDirectMailingContactContactContactSalesRepReturnCustomer2ReturnCustomer1

ScenarioDocumentsSalesActivity?InitialDocumentationofDefectBatchCreationofAddressListcontainingCustomerswithDefectBatchDirectMailingFollow-UpSalesActivity?OneDocumentperCustomerinAddressListFollowupDocumentationofContactwithCustomerCreationofReturnsDocumentReturnsOrder?CreationofOrderDeliveryofReturns

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