2025年酒店前台服务英语模拟卷.pdfVIP

2025年酒店前台服务英语模拟卷

考试时间：______分钟总分：______分姓名：______

Part1:ListeningComprehension

Youwillhearfiveshortconversationsandfiveshortpassages.Each

willbereadonlyonce.Aftereachitem,therewillbeapause.During

thepause,youmustreadthefoursuggestedanswersmarkedA),B),C)

andD),anddecidewhichisthebestanswer.

Conversation1

W:Goodmorning,sir.CanIhelpyou?

M:Goodmorning.Idlikearoomfortwonights,ifpossible.For

May15thto17th.

Passage1

Goodafternoon,everyone.Thisisanoticeforallguests.Dueto

necessarymaintenance,theelevatoronthe3rdfloorwillbeoutof

servicefrom8:00AMto12:00PMtomorrow.Pleaseusetheelevatorson

the1stor2ndfloorduringthistime.Weapologizeforany

inconveniencethismaycause.

Conversation2

M:Excuseme,isthistheinformationdesk?

W:Yes,sir.HowcanIhelpyou?

Passage2

Thehoteloffersacomplimentarybreakfastforallguestsstayingin

therooms.Itisservedinthelobbyrestaurantfrom6:30AMto10:00AM

daily.

Conversation3

W:Goodevening.Room805.IsthegentlemanfromLondonstillthere?

M:Yes,madam.Heswaitingforyouinthelobby.

Passage3

Ifyouneedtomakeaninternationalcall,pleasedial0followed

bythecountrycodeandthenumber.Forlocalcalls,simplydialthe

seven-digitnumber.

Conversation4

M:IthinkIleftmywalletintheroom.Canyouhelpmefindit?

W:Certainly,sir.MayIhaveyourroomnumber?

Passage4

Thehotelswimmingpoolisopenfrom7:00AMto9:00PMeveryday.

Pleasenotethatswimwearisrequiredandchildrenunder18mustbe

accompaniedbyanadult.

Conversation5

W:Goodmorning,Mr.Harrison.Welcometoourhotel.Hereisyour

roomkeyfor1214.Itsonthe6thfloor,totheleft.

Part2:ReadingComprehension

Youwillhave20