全国通用英语口语表达与沟通技巧试题.docxVIP

全国通用英语口语表达与沟通技巧试题

考试时长：120分钟满分：100分

班级：__________姓名：__________学号：__________得分：__________

一、单选题（总共10题，每题2分，总分20分）

1.Whengivingfeedbackinaprofessionalsetting,whichofthefollowingphrasesismosteffectiveforencouragingimprovement?

A.Youdidwell,butyoucoulddobetterifyoutriedharder.

B.Thisisnotgoodenough.Youneedtoimproveimmediately.

C.Iappreciateyoureffort.Let’sworkonthistogethertomakeitbetter.

D.Nobodyelseintheteamisdoingaswellasyou,soyoushouldbemoreresponsible.

2.Inabusinessmeeting,ifyouneedtodisagreewithacolleague,whichapproachismostappropriate?

A.Disagreeingloudlyanddirectlytoshowdominance.

B.Avoidingthedisagreementtomaintainharmony.

C.SayingIseeyourpoint,butIthink...toexpressyouropinionrespectfully.

D.Ignoringtheissuebecauseit’snotyourresponsibility.

3.Whenmakingaphonecalltoaforeigncompany,whichofthefollowingisthebestwaytostarttheconversation?

A.Hello,thisis[YourName].CanItalkto[Recipient’sName]?

B.Goodmorning.Iwanttotalktoyouaboutourproject.

C.Hi,I’mcallingtoaskforsomethingfromyou.

D.Hello,mayIspeakto[Recipient’sName]atthismoment?

4.Whichofthefollowingphrasesismostsuitableforaskingforafavorinapoliteway?

A.YoumustdothisformebecauseIneediturgently.

B.Couldyoupossiblyhelpmewiththistask?

C.Ineedthisdone,soI’maskingyoutodoit.

D.YoushouldhelpmebecauseI’mintrouble.

5.Whenwritinganemailtoapologizeforadelay,whichofthefollowingisthemosteffectiveopeningline?

A.I’msorry,butIcouldn’tdeliverthereportontime.

B.Iknowyou’reupset,butIcouldn’thelpit.

C.Iapologizeforthedelay,butitwasunavoidable.

D.Youshouldhaveexpectedthisdelaybecauseit’snotmyfault.

6.Inateamproject,if