1.2.1Room reservation(课件)-《导游英语》同步教学(旅游出版社).pptxVIP

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1.2.1Room reservation(课件)-《导游英语》同步教学(旅游出版社).pptx

Task1Roomreservation

HotelTheFrontoftheHouseTheFrontDesk/OfficeTheBackoftheHouseDepartmentsinhotelHousekeepingDepartmentFoodBeverageDepartmentHumanResourcesDepartmentRecreationalDepartmentFinancialDepartmentSalesDepartmentSecurityDepartmentEngineeringDepartment

TheFrontOfficeServiceOftenprovidesfirstandlastimpression.Oftenhaslongestcontactwithguest.Therearedifferentpartsinthefrontofficeofahotel.Thefrontofficestaffseemto“doitall”-store/depositguests’valuablesdelivermailsandmessagesexchangeReservationReceptionCashierComplaintsBu

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