新编职业英语听说实训试题.docxVIP

新编职业英语听说实训试题

考试时长：120分钟满分：100分

班级：__________姓名：__________学号：__________得分：__________

一、单选题（总共10题，每题2分，总分20分）

1.Whenlisteningtoamonologueaboutworkplacecommunication,whichphrasebestindicatesasuggestionforimprovingclarity?

A.Thespeakershouldavoidusingtechnicaljargon.

B.Theaudienceshouldaskquestionsduringthepresentation.

C.Thespeakershouldrepeatkeypointsindifferentwords.

D.Thespeakershouldfocusonemotionalappeals.

2.Inarole-playscenarioforcustomerservice,whatisthemosteffectivewaytohandleacomplaint?

A.Te