乘务员英语面试常见问题及答案集锦.docVIP

乘务员英语面试常见问题及答案集锦

一、选择题（每题3分，共15分）

1.Whatshouldyoudowhenapassengerhasaspecialneed?

A.Ignoreit.

B.Tryyourbesttohelp.

C.Letotherpassengershandleit.

2.Howdoyouintroducethesafetyinstructionstopassengers?

A.Inaboringway.

B.Brieflyandclearly.

C.Justreadthemwithoutexplanation.

3.Whencommunicatingwithaforeignpassenger,youshould:

A.Speakveryfast.

B.UsesimpleandproperEnglish.

C.AvoidusingEnglish.

4.Whatwouldyoudoifapassengerisangry?

A.Arguewithhim/her.

B.Listenpatientlyandtrytocalmhim/herdown.

C.Walkaway.

5.Howimport