客舱服务英语题库及答案.docVIP

客舱服务英语题库及答案

一、单项选择题（总共10题，每题2分）

1.Whatshouldthecabincrewdowhenapassengerrequestsadrinkduringtheflight?

A.Refusetherequestimmediately

B.Askthepassengertowaituntilthenextserviceround

C.Askthepassengerwhattheywouldliketodrink

D.Ignoretherequest

答案：C

2.Howshouldcabincrewrespondtoapassengerwhoisfeelingunwell?

A.Tellthepassengertorestandaskiftheyneedanything

B.Ignoretherequestandcontinuewiththeflight

C.Askthepassengertoseethedoctorimmediately

D.Tellthepassengeritisnormaltofeelunwellinflight

答案：A

3.Whatist