GBT 16784-2025 工业产品售后服务 总则标准立项发展报告.docxVIP

工业产品售后服务总则标准立项发展报告

StandardizationDevelopmentReport:GeneralPrinciplesforAfter-salesServiceofIndustrialProducts

摘要

关键词：工业产品；售后服务；标准化；总则；GB/T16784-2025；服务质量；全生命周期管理

Keywords:IndustrialProducts;After-salesService;Standardization;GeneralPrinciples;GB/T16784-2025;ServiceQuality;LifecycleManagement

Abstract

WiththeadvancementofChinasmanufacturingindustrytowardshigh-qualitydevelopment,thestandardizationofafter-salesserviceforindustrialproductshasbecomeincreasinglyurgentasakeylinkinproductlifecyclemanagement.Thisreportsystematicallydiscussesth