零售银行业的未来十大举措助你将不确定性转化为竞争优势.docxVIP

Retailbanking

10movestoturnuncertaintyintoadvantage

Introduction

Retailbankingisatadefiningcrossroads.Shiftingdemographics,influencesfromotherconsumer-facingsectors,andacceleratingtechnologicaladvancesaretransformingcustomerexpectations.Atthesametime,banksarenavigatinganincreasinglycrowdedfinancialservicesecosystemwherecollaboration—and

competition—haveblurredtraditionallinesandintroducednewplayers.Layerinanambiguousregulatorylandscape,mountingfraudpressuresandtheongoingneedforcostvigilance,andthequestionisn’tsimplyjust