奥纬咨询_在人工智能驱动的市场中维护银行客户关系 Defending the client relationship in an AI-driven, unbundled market.docx

奥纬咨询_在人工智能驱动的市场中维护银行客户关系 Defending the client relationship in an AI-driven, unbundled market.docx

Defendingtheclient

relationshipinanAI-driven,unbundledmarket

Ascustomersspreadtheirfinancialbusinessacrossproviders,bankscancompetewithasecretweapon:

theyknowtheircustomersbetter

Executivesummary

Fintechsandotherspecialistsarepushinghardintothemarket,growingat

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