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IBM Business Consulting Services
Taking center stage
The 2005 chief procurement officer survey
An IBM Institute for Business Value executive brief
/bcs
IBM Business Consulting Services, through the IBM Institute for Business Value, develops
fact-based strategic insights for senior business executives around critical industry-specific
and cross-industry issues. This executive brief is based on an in-depth study by the Institute’s
research team. It is part of an ongoing commitment by IBM Business Consulting Services to
provide analysis and viewpoints that help companies realize business value. You may contact
the authors or send an e-mail to iibv@ for more information.
Contents Executive summary
1 Executive summary Ready or not, procurement is moving to center stage, with top billing on the
corporate agenda. At companies around the world, CEOs and boards are counting
2 Spotlight on
on procurement initiatives to keep their businesses favorably positioned in today’s
procurement performance
intensely competitive marketplace.
3 Widening the gap
To better understand current procurement performance and future expectations,
12 Conclusion
IBM Business Consulting Services consultants spoke, at length, with 45 chief
13 About the authors procurement officers (CPOs) from 14 different industries and 8 countries across
13 About IBM Business Europe, surveying these leaders about current performance and their views on
Consulting Services critical procurement topics.1 Working with the Economist Intelligence Unit, IBM
also conducted an online survey to compare the European
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