Getting_Ready_for_APQP.ppt

* * APQP An introduction to Advanced Product Quality Planning and Control Plans Jan (Yon) RooversPresident JAN ROOVERS ASSOCIATES, INC. Charlotte, North Carolina ? USA Presented by: 1 ? Organize the Team? Define the Scope? Establish Lines of Communication? Conduct Training? Involve Customers and Suppliers? Utilize Simultaneous Engineering? Use Formal Problem Solving Methods? Develop a Timing Plan? Focus on Defect Prevention Getting Ready for APQP 24 ? Engineering? Manufacturing? Material Control? Purchasing? Quality? Sales? Field Service? Suppliers? Customers Getting Ready for APQPOrganize the Team 25 ? Select a Team Leader? Define Roles and Responsibilities? Identify Internal and External Customers? Define Customer Requirements? Identify Resources? Understand Customer Expectations? Assess Feasibility of Proposed Design? Identify Costs, Timing, and Constraints? Determine Customer Assistance Required? Identify Documentation Process Getting Ready for APQPDefine the Scope 26 ? Customer Teams? Internal Teams? Supplier Teams Team-to-Team contact depends on the number of issues requiring resolution. Getting Ready for APQPEstablish Lines of Communication 27 ? Interpersonal Skills? Effective Communication? Handling Conflict? Analytical Techniques (See Appendix B, Pages 81-85)? Guidelines of APQP and CSRs? Requirements of ISO/TS 16949:2002? Failure Mode Effects Analysis? Statistical Techniques Tools and techniques selected depend on the type of product and complexity of the project. Getting Ready for APQPConduct Training 28 ? The customer may initiate the APQP with the organization? The organization has the obligation to establish the APQP Team and manage the process? The organization must expect the same performance from its suppliers Getting Ready for APQPInvolve Customers and Suppliers 29 ? Cross functional teams strive for a common goal? Replaces the traditional sequential series of project steps ? Expedites t