运筹学课 件2_M.pptVIP

Queuing Theory Queuing Theory: Problems where customers are queuing for service of some sort. Examples include shops, banks, telephone exchange, repair of machines, and job-shop scheduling. Queuing Theory This considers situations that can be modeled as single queuing stations or networks of queues. For the single queuing station having one or more servers, a variety of analytical results are available when the arrival and service processes are Markovian. Formulas are available to compute statistical estimates for such measures as the average number in the queue, the average waiting time for