饭店英语培训课件unit10.pptVIP

Unit Ten Booking a Table Booking a Table I. Discovering Language Read the following, pay attention to the sound-linking: all of us wait a minute how much is it first of all for a while some of it hand it over tell us sold out keep it take part in get out Booking a Table Word Reference: quality n. 优良品质 food and beverage operation 餐饮经营 administrative adj. 行政的 purchasing steward 采购员 subdepartments’ head 分部门主管 operation n.加工、操作 preliminary adj. 初步的 sanitation n.卫生 account for 占…比重 proportion n.比例 sales outlets 销售渠道 lounge bars 休闲酒吧 Even though the sleeping rooms provide the major source of income for a hotel, a quality food and beverage operation is often at the heart of various types of hotels. The food and beverage department is a very important division in a hotel. It is often one of the foremost income earners for the hotel, which can account for two fifth to one half of a hotel’s profit. The primary concern of food and beverage department is to provide appropriate food and beverage service for guests. All the activities involved can be divided into three areas, namely, management, production and service. The management jobs in the department are essentially administrative. They include mainly those of the FB manager, FB controller, purchasing stewards, the storekeepers, and the subdepartments’ head. The food and beverage operation in the hotel involves a high degree of technical knowledge and skill. Production jobs are mainly in the kitchens, made up of preliminary preparation, cooking, finishing, and sanitation. The food and drink service is the second major activity of most hotels and in many of them it accounts for larger proportion of employees than the provision of sleeping accommodation and relate