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People Before Strategy Operationalize Business Strategies throughPeople Managementto Achieve Results Concept of Work Culture High Performing Organizations ... How Value is Created C-Sort Hay Functional Work Culture Model Organisation Structure / Processes Field of Management External Relations Finance and Control Marketing Human Resource Management Production Physical Distribution (Logistics) Research and Development Secretarial and Legal IRMA and Process Mapping Job/Role Analysis Nature and Scope of Activities A Description of : How the job is performed (Environment/Structure) what is involved in achieving the Principal Accountabilities Principal Accountabilities List of End Results that are required from the jobholder Key Performance Indicator Measures of successful performance of the accountabilities Competency/Skill Requirement Skills and behaviors required for successful performance in the job and the organization Organisation Relationship is a system for ranking jobs logically and fairly by comparing job against job or against a pre-determined scale to determine the relative value of jobs to an organisation. “The term job evaluation refers to a formal procedure for hierarchically ordering a set of jobs or positions with respect to their value or worth, usually for the purpose of setting pay rates.” National Academy of Sciences 1979 Hay/McBer Competency Definition Any motive, attitude, skill, knowledge, behaviour or other personal characteristic that is essential to perform the job, or differentiates average from superior performers Underlying Competencies Become More Important as Job Complexity Increases Iceberg Model of Competencies The Four-Circle Model Four key factors affecting organisational performance Critical EI Competencies The Four-Circle Model Four key factors affecting organisational performance Competency Model The Four-Circle Model Four key factors affecting organisational perfor
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