埃森哲 procurement outsourcing.pptVIP

Procurement Outsourcing Values Options in BC June 12th, 2003 BC Hydro’s Business Challenges Drivers for Change: Changes in Utility Industry Cost pressures Capital Constraints Risk Mitigation Diminishing returns of Shared Services Model Restructuring: Prepare for new energy policy Restructure core business Outsourcing: Solution to Business Challenges What Hydro was seeking from Outsourcing: Moving to a new Business Model Emphasis and focus on core activities Economies of scale and specialization Technology Investments and Risk Mitigation Capital Considerations Access to Best Practice Confines of utility mindset - culture Must make good business sense (business case) BC Hydro Transaction Guaranteed Savings ($250 Million minimum) Commitment to improving Service Level to 1st Quartile Access to best practices, Accenture expertise and experience Benchmarking and target performance levels 10-year contract assumption of union agreements Transfer of management and employees Other Benefits Leverage the existing shared services skills and talent to more creatively serve the core business Create new opportunities for the staff Maintain service stability during the Utilities organizational change and uncertainty Dedicated people with service culture, motivated and rewarded to achieve business objectives Longer term focus on performance and service level achievements Keys to Success Desire and Climate for change Ability to sell concept (Shareholder, Board) Effective change management Agreement with the Unions Well-planned and executed process Strong Partner Accenture Business Services Building/Office Services Disbursements Purchasing Financial Systems IT Infrastructure Application Development Business Support Human Resources Customer Services Supply Chain Services Comprehensive competitive bid process Leverage through large volume spend and multiple customers Purchasing research and market information Contract Administration training Purchasing process training Cus