安全培训讲师.pptVIP

为何培训？ Why train? 改善工作表现 Improve performance 减少事故 Reduce accidents 提高效率 Increase efficiency 提高质量 Improve quality 多技能 Multi-skilling 提高士气/增强信心 Enhance morale 切记！Remember 培训师做什么？What does a trainer do? 讲课 Speaks 主动聆听 Actively Listens 演示 Demonstrates 总结 Summarizes 提问／回答问题 Questions 培训师做什么？What does a trainer do? 多角度、灵活地不断思考 Thinks on his feet 营造舒适的学习氛围 Counsels 充满活力 Energizes 板书 Writes 培训师作为一个演讲者应该…Trainer as a Speaker 用学员比较容易理解的方式传达信息。 Present information and ideas in a way that help learners understand 培训师主动地聆听A Trainer Actively Listens 培训师不但要听信息的内容，还要听说话者的感受。 He grasps the full message by: Listening to content Listening to feelings 主动聆听的技巧Skills to Active Listening 暂停讲话，注视对方并认真地听 Stop, Look Listen 用一些简短的词来鼓励发言者，如：哦、是、没错等 Use minimal encouragers --- “ah, so?” 诠释内容和感受 Paraphrase --- content feeling 尽量少质询 Use Minimal Inquiry 培训师演示A Trainer Demonstrates 先自己演示一次，再指导学员做。 Help learners perform a skill by doing it first then guiding the learner. 做总结A Trainer Summarize 通过诠释，反省已经讲述过的内容，从而进一步检查所讲内容的正确性。 He further checks the total meaning for accuracy by reflecting back or paraphrasing the essence of what was expressed. 总结就是澄清To Summarize is to Clarify 培训师澄清学员的想法，感受和态度。 The trainer clarifies the speaker’s thoughts, feelings, and attitude for the speaker as well as the other people in the group. 提 问A Trainer Questions 提问有助学员澄清和回顾自己的经验； Questioning helps the learner clarify and review experience. 提问还能帮助讲师检查学员的学习情况。 This also help trainer check for understanding 培训师要多角度、灵活地不断思考A Trainer Thinks on His Feet 评估进度和成效 Assess progress achievements 需根据学员的需求进行培训 Adapt to the needs of the learners 培训师要多角度、灵活地不断思考A Trainer Thinks on His Feet 善于把学员的一些看似与主题不相关的想法与课程联系起来。 Link related ideas though it may initially appear unrelated to the main issue or theme 什么时候需要做联系？When is Linking done? 当学员出现以下情况的时候： When trainee is: 走神了 Rambling 进行了很长的陈述 Giving long narration 试图整理自己的想法 Trying to compose thought 寻求新想法 Exploring new idea 有困难将自己的想法联