2012考研英语二小作文范文(标准版)3.doc

2012考研英语二小作文范文标准版Part A 47.Directions: Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write and email to the customer service center to 1) make a complaint, and 2) demand a prompt solution. You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use “Zhang Wei” instead. 参考范文一 Dear Mr./Miss: This letter is a complaint concerning the electronic dictionary I bought from your online store the other day. Two weeks ago I mailed the money that ordered and soon received the electronic dictionary. I followed the instructions attached with it. Instead I cannot get it started anyway. After changed the battery inside several times in vain, I totally gave it up. I wrote to your company expecting a prompt solution to this problem. I would hope that you could do something to give me a satisfactory feedback. And I will appreciate it very much if you put a strict test on these electronic dictionaries , thus stop the continuing complaints and suffers of other comtomers. Sincerely Yours, Zhang Wei 参考范文二 Dear Sir or Madame, As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day. The dictionary is supposed to be a favorable tool for my study. Unfortunately, I found that there are several problems. To begin with, when I opened it, I detected that the appearance of it had been scratched. Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise. What is worse, some of the keys on the keyboard do not work. I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products. You can either send a new one to me or refund me my money in full. I