某某洲际酒店集团领导能力培训.ppt

* Egon Zehnder International 洲际酒店集团领导能力 成长的空间 Strategic Thinking 战略思维 Understanding our Business 了解业务 Knowing what it takes to beat our competitors, both now and in the future 了解现在和将来要击败竞争对手所需要的条件 Savvy 业务技能 Guest / Customer Market Focus 关注客户与市场 Championing Change 主导变革 Caring passionately about our guests and business partners, and changing to meet their needs 关注客户和商业伙伴的需求，积极做出变革 Passionate 工作热情 Drive for Results 成效驱动 Turning Vision into Action 将愿景转化为行动 Driving to achieve ambitious targets in an efficient way 以高效的方式推动长远目标的实现 Action Oriented 行动导向 Fostering Collaboration 全面协作 Leading and Developing People 领导和发展员工 Working together effectively to meet business goals faster 通过有效的协同合作，更迅速的实现企业目标 Team Focused 关注团队 Competencies 能力 Definition 定义 Cluster 类别 Winning Ways 致胜之道 Do The Right Thing 做对的事 Aim Higher 追求卓越 Show We Care 体现关爱 Celebrate Difference 求同存异 Work Better Together 协作共赢 Demonstrating Winning Ways across the business whether we are assisting guests, working with business partners, or helping each other 在工作的各个领域，不论是服务宾客、与商业伙伴的合作，还是同事间的互助，都显示出致胜之道的行为准则。 洲际酒店集团领导能力 “Working together effectively to meet business goals faster” “通过有效的协同合作，更迅速的实现企业目标” Team-Focused 关注团队 Establishes strong working relationships with people across different levels of the organisation (e.g., with senior management, with subordinates and with peers) and manages these relationships to achieve results 与组织内各级同事建立牢固的工作关系（例如，与高级管理层、下属和同级别同事），并运用这些关系实现成效 Actively seeks input in decision-making 决策过程中积极寻求意见建议 Shows others how their objectives align with their own 向他人展示工作目标如何与个人目标统一 Anticipates the implications of decisions and actions for other areas of the organisation and actively takes account of these perspectives 预测到决策和行动对组织的其他领域的影响，并积极考虑这些因素 Anticipates and plans for how different cultures will react to initiatives 预测不同文化对项目的反应并制定计划 Proactively looks to involve and inform others and build strong and lasting relationships 积极寻找机会让他人参与和了解，并建