QualityFunctionDe页loyment89.pptVIP

Quality Function Deployment Table of Contents Overview QFD: Step by Step Exercise Comparison of Different RE Techniques Application of QFD on Software Engineering QFD software list Discussion Overview of QFD The History of QFD. What is QFD? Why use QFD? Characteristics of QFD? History of QFD 1960’s, Yoji Akao conceptualized QFD. Statistical Quality Control, SQC, was the central quality control activity after WWII. SQC became Total Quality Control, TQC. QFD was derived from TQC. Hinshitsu Kino Tenkai The original Japanese term for QFD, Hinshitsu Kino Tenkai, was originally translated into Quality Function Evolution. The term Evolution was thought inappropriate so Deployment was chosen even though it has very militaristic connotations in Japanese. The term can actually have even more translations as the terms cannot be precisely defined in English. First Application of QFD 1966, Bridgestone Tire Corp first used a process assurance table. 1972, the process assurance table was retooled by Akao to include QFD process. 1972, Kobe Shipyards (of Mitsubishi Heavy Industry) began a QFD Oil Tanker project. 1978, Kobe Shipyards published their quality chart for the tanker. QFD Takes Hold The first paper on QFD was published in 1972. In 1978, the first book on QFD was published in Japanese. In 1983, the first English QFD article was published in North America. By the late 1970’s most of the Japanese manufacturing industry were using QFD. QFD in North America QFD spread rapidly in North America during the 1980’s The Automobile industry and Manufacturing began heavy use of QFD at this time. QFD symposiums (North American, Japanese, European, International) were set up to explore research relating to QFD techniques. The QFD institute was formed in 1994. QFD in Software Engineering The QFD Research Group was seeking research relating to QFD in Software Engineering since 1987. A new style of QFD, Software QFD (SQFD), has emerged. DEC, ATT, HP, IBM and Texas Instruments have all pu