Memorandum ( 备忘录).pptVIP

Memorandum ( 备忘录) Important＆Difficult Points 1．The content of memorandum 2．Types of memorandum Task1 Try it Yourself You are the Product Manager of Tabor Auto Parts Inc. Mr. Adam Field, Presidents, finds that his men did not show enough respect to their important guests. So he asks you to write a memo in his name reminding them not to do it again. Here are the notes he gives to you: 1. These German guests are very important for they will cooperate with us in scientific research in the future. 2. I am so surprised to find our men laughing and catcalling when our guests were visiting our workshop. 3. This should not happen again. Learning contents I．What is memos? A memorandum is a clear，short，effective and concise document used for interoffice communication. It is commonly used for routine matters, conveying messages in writing for comments. Memorandums may be sent upward, downward or laterally within the organization．Most information transmitted within the office is by memorandums． When to write a memo? If a response is required from the reader. If you are communicating with only some of the company personnel. If you want to make sure that important information is received by everyone. The purpose of writing a memo to inform to request action 要求相关的行动 to build up goodwill. 建立良好关系 The use of memos 1. For both internal and external communication. ＊ announce policies, ＊ disseminate information ＊ delegate responsibilities, ＊ instruct employees ＊ report the result of a research or an investigation. ＊ keep employees informed of company goals ＊ motivate employees to achieve the goals 2. Conveys the writers point quickly and directly to the readers. Tips of writing in a memo 1. Use the active voice Your proposal cannot be accepted. I cannot accept your proposal.. 2. Use simple, action verbs rather than long phrases We made a payment of $15,000 to the customer to cover his loss. We paid $