酒店客房楼层服务中的人际关系的处理答辩.ppt

Introduction of our group Catalogue fundamental principles of the settlement of interpersonal relations in floor service specific methods of settlement How to deal with the relationship with the leaders How to deal with the relationship with colleagues How to deal with the relationship with guests * Theme Settlement of Interpersonal Relations in Hotel Services Mr Wu Miss Tang Yu Huanhuan 0827013150 Tang Yanfei 0827013124 Li Chengcheng 0827013146 Team member Team memeber Team member Instructors Applied English Class 0831 The sixth group Floor service and interpersonal