安吉县章村镇民营电声配件企业质量管理问题及对策毕业论文.doc

毕业论文 （20_ _届） 安吉县章村镇民营电声配件企业质量管理问题及对策 摘 要 质量问题始终是企业的主要问题之一，质量管理是企业管理的重要内容。只有解决好质量问题，生产出质量过硬的产品，才能具有市场竞争力。浙江大多数是民营企业，在激烈的市场竞争中，其产品的质量问题更是社会所关心的。 本文关注章村镇民营电声配件企业的质量管理问题，首先介绍了研究背景及意义、研究方案的设计与实施。其次，在对国内外相关质量管理理论研究的基础上，通过实地调研、采用问卷调查等形式，了解目前章村镇民营电声配件企业质量管理现状以及所面临的机会与挑战。然后，重点研究发现了这些企业在质量管理方面所存在的问题，如企业领导者质量管理意识薄弱，质量管理手段单一、创新不足，员工参与程度低，对顾客服务不够重视，质量信息滞后，产品技术水平较低等问题。 针对以上问题，本文提出了增强企业质量管理意识，做好企业产品质量，加强品牌建设，加大质量管理创新力度，建立畅通的质量信息传递渠道，加大企业资金投入，发挥政府服务和引导作用等对策，提高企业的质量管理水平。 关键词：Abstract Quality problem is always one of the major problems in the enterprises, quality management is the important content of the enterprise management. Only by solving the quality problem, produce high quality of products,that can be competitive. Most of enterprises are private enterprises in Zhejiang Province, in the fierce market competition, the quality of its products is a social concern problem. This text focuses on the quality management problems of private electro-acoustic parts enterprises in ZhangCun town, firstly decribes the background, significance, and put forward the design and implementation of my research plan. Secondly, based on the research of domestic and foreign relevant quality management theory, understanding the quality management situation of private electro-acoustic parts enterprises and the opportunities and challenges through questionnaire surveys and field studies. Then, it found that there are some quality management problems in these enterprises, such as the weak quality management consciousness of leaders, the single quality management means and innovation is insufficient, the low participation of employees, the insufficient attention to customer service, the lag quality information, the low product technical level, and so on. In view of the above questions, this text put forward that enhance the quality management consciousness of enterprises,making good product quality, strengthening the brand construction, increasing the quality management innovation, creating an unimped