- 1、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
- 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 4、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 5、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 6、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 7、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
托福写作思路:采取怎样的方式投诉
小马过河为大家准备了“托福写作思路:采取怎样的方式投诉”,供各位备考托福的考生们参考使用,来提高自己的托福成绩!免费咨询电话:400-0123-267
Complain in writing or in person?
When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
『分析』
可以采取it depends的策略,要看是什么样的问题。也可以先比较,后选择。
? 书信投诉:有条理;避免冲动、更加理性;可以直接与高层沟通;也可以向媒体投诉;但是可能石沉大海(like a stone dropped [sank] into the sea — no echo)
? 当面投诉:可能是最快解决问题的方式;相比文字,有更多的表达方式,比如appeal to emotion; appeal to pity等等;但是如果缺乏控制,可能会引起争吵,反倒使情况恶化。
相关题目:[69]
『范文』
When we finally find out a service or a product that failed to satisfy us, we have to complain. Occasionally, we can choose whether to make an argument face-to-face or in writing, but usually we have no choice. We have to make our case in person if we need a personal touch or have no time to write; we have to write if we cant meet the right person to complain.
Writing has its advantages: when we write, we can better control the flow of our ideas, explain complex issues patiently, and convey our feeling of troubles that the poor products have brought explicitly and accurately. On the other hand, writing also has disadvantages: we may lack of a sense of what the readers are like—amiable or prickly, generous or difficult—and we cant respond immediately to their doubts, questions, or misunderstandings.
When we write, we also lose one way to get the reader to take our argument seriously: face-to-face, we can draw others into it with our body language, the passion in our voice, even the look in our eyes. If, for example, I ran into a dean after a bad experience at the student health service, I could visibly communicate my frustration right there, and the dean would probably respond more intently than if he/she were in his/her office reading an angry letter.
For common trivial problems, Id prefer to complain in person, which is more direct than in writin
您可能关注的文档
最近下载
- 肠套叠护理PPT课件讲解PPT课件.pptx VIP
- (沪教版2024)二年级数学上册新教材解读课件.pptx
- 小儿肛管排气.pptx VIP
- 新解读《GB_T 5271.9 - 2001信息技术 词汇 第9部分_数据通信》最新解读.docx VIP
- 新解读《GB_T 18492-2001信息技术 系统及软件完整性级别》最新解读.docx VIP
- PPT灌肠操作及并发症处理.pptx VIP
- 基于ABAQUS的橡胶材料粘弹性特性仿真.docx VIP
- 《带式输送机概述》PPT课件.pptx
- 1 “钓鱼”游戏(课件)一年级上册科学人教鄂教版2025.ppt
- 山东理工大学2021-2022学年《Python程序设计》期末考试试卷(A卷)及标准答案.docx
文档评论(0)