高校管理人员压力源及压力管理研究--以汕头大学为例.pdf

摘 要 高校管理人员作为高校组织系统的主体, 在一定程度上执掌着高校行政资源和权力, 是支撑与保障高校科研、教学、学生活动、学术会议等各项工作正常运转的关键。其心 理健康与否,将直接影响学校的管理效能,进而波及教师的教学、科研质量以及学生工 作水平。当前,高校职能的转型、竞争机制的引入、管理结构的精简等新举措使得高校 管理组织受到的冲击和震荡越来越大, “高压” 已逐渐成为管理人员群体的一个重要表征。 然而他们作为高校的“绿叶” ,其压力状况甚少人问津。本研究从压力源的角度入手,以 全国高等教育改革的试验田??汕头大学作为研究对象,以压力源及压力管理理论为基 础,采用问卷和访谈的方法展开研究。研究结果表明,高校管理人员群体的压力总体比 较大,但在性别、年龄、聘用类型、职务等级、月收入五个方面存在较显著的差异。他 们的压力主要来自工作、生活、环境和自身。通过对 52个压力源事件的因素分析发现, 高校管理人员的压力源主要由人际关系、自身条件、职业发展、工作感受、工作本身等? 12个因子构成。压力应对方面,高校管理人员更倾向于采用积极应对的方式(27.31%), 而采用消极应对方式的较少(11.45%) 。论文最后对高校强化行政人员压力管理,提高管 理人员满意度和组织绩效提出了一些建议。 关键词:汕头大学;高校管理人员;压力源;压力管理 I?Abstract? Administrative?staff,?the?subject?of?organization?system?in?universities,?who?are?in?control?of? the? administrative? resources? and? power? to? some? extent,? play? the? key? role? in? supporting? and? guaranteeing? the? normal? operation? of? scientific? research,? teaching,? students’? activities? and? academic?conferences.?Therefore,?whether?they?are?psychologically?healthy?or?not?will?directly? affect?the?management?efficiency?of?schools,?even?the?teaching,?scientific?research?and?students’? work.?At?present,?such?new?measures?involving?the?transformation?of?function?of?colleges?and? universities,?the?introduction?of?competition?mechanism?and?the?cut?of?structure?in?management? shock? management?organization? of? universities? a? lot.?The? high? stress? has? gradually? become? the? most? important? characterization? among? the? administrative? staffThey? regarded? as? the? “Green? Leaves”? receive? few? attention? on? their? stress? conditionBased? on? the? practical? significance?of?pressure?research?among?the?administrative?staff?in?colleges?and?universities,?the? paper?takes?the?experimental?field?of?higher?education?reform?Shantou?University,?as?a?typical? case,?combining?of?theoretical?research?and?empirical?research? methods?from?the?angle?of?the? stressorsThe? investigation? shows? that? the? differences? of? the? stress? response? among? administrative? staff? in?