VC++排队系统的仿真与应用论文.doc

摘要 排队系统是一个应用很广泛的课题。它可以应用于各个部门，比如：银行储蓄柜的排队管理，医院门诊挂号，电信营业厅排队管理，财政营业厅，税务报税大厅，工商注册，海关业务大厅，邮政业务，民航、铁路、车站售票处等任何窗口服务需要排队等候的场所。在这些场所，使用排队管理系统的意义重大。首先，它可以提升服务机构的形象，提高服务质量；其次，减少客户的等待时间，杜绝大厅的纷乱现象；最后，它也为部门有关决策提供依据，增加对工作人员的考核依据。此外利用排队系统的原理结合预测算法和大量历史数据来设计系统，用它来预测顾客的到来和顾客的订单。利用本系统可以科学的预测将来的某一天中顾客的到达情况和他所要的订单，为公司生产多少产品提供了依据。除了以上的基本功能外，本系统还提供了对历史数据和库存基本操作，更方便了用户的使用。希望对朋友们有所启发，也希望同朋友们一起完善它，使之更实用。 【关键词】 排队系统 预测 数据库操作 历史数据 随机数 Abstract Queueing system is an applied very extensive lesson. It can apply in the each department, for example,the queueing system using in the cashomart of bank, the hospital out-patient service registers,the system using in the telecommunication business hall,public finance business hall,tax administration tax reporting hall,industry and business register, maritime customs business hall, postal service business, and civil , railroad, station box office etc. any places which provide server windows and demand waiting in line. In these places, it is very important to use the queueing system. First, it can promote the image of the service organization,and increase service quantity; Second, it also can reduce the customers time spending on waiting, and eradicate completely the confusion phenomenon of the hall; Finally, it can provide grounds for some relevant decisions, and increase to investigate to the worker basis. In addition，making use of the principle of the queueing system ,predictive algorithm, and a flood of history data,we can design a system,with which to predict when the next customer will come and how many products he will order.Making use of this system,you can predict scientifically the situation of the arrives of customers and their orders on some day in the future,which could provide the basis on how many products should be produce in the future. In addition to above basic function, this system still provided the basic operations for the history data in stock,making it more convenient. I hope this system to have to inspire to the friends. I also h