全面质量管理方法在物流企业中应用的研究.doc

摘 要 Abstract Development of any enterprise must attach importance to quality ,and the quality is the key for enterprise to win in the competition. Therefore, it has become a important task for enterprise managemen to promote Total quality managemen activitily and enhance the level of quality management constantly . At fist, this thesis makes a comprehensive combing on the numerous achievements of research in the field of quality management for our country’s logistics enterprises. In connection with the problem existing in the research of quality management, this thesis, aiming at logistics en