管理学入门.pptVIP

MANAGEMENT What Managers Do WHATare we goingto learn? What managers do? The different roles of the manager Hiring people Conducting a job interview Motivating employees Giving and receiving feedback Setting goals, clarifying, delegating. Improving communication Working with teams. Making meetings more effective. Discipline and corrective actions. Managerial ethics. Terminating employees Negotiation skills Preparing, getting ready Communicating with difficult people Controlling emotions, solving problems Cross-cultural issues HOWare we goingto learn? Individual work Teamwork Participation implication Team activities What is the difference between a manager and a leader? Manager or Leader? Management has to do with power by position, whereas leadership involves power by influence What do you think are the functions of a manager? What Are the Main Functions of the Manager? Planning: deciding what has to happen in the future (today, next week, next month, next year...) and generating plans for action. Organizing: making optimum use of the resources required to enable the successful carrying out of plans. Leading/Motivating: exhibiting skills in these areas for getting others to play an effective part in achieving plans. Controlling: monitoring — checking progress against plans, which may need modification based on feedback. In your opinion is it enough for a manager to do that? Is there more to it? What is Business Communication? Today’s managers are discovering that they cannot command an employee’s best work; they can, however, create an environment that encourages employees to want to do their best work. The New Functions of the Manager Energize: Today’s managers are masters of making things happen. The best managers create far more energy than they consume. Empower: Empowering employees doesn’t mean that you stop managing. Empowering employees means giving them the tools and the authority to do great work. Support: Today’s managers need to