工作场所无礼行为概念及对人力资源开发(HRD)意义.pdfVIP

Concept exploration of workplace incivility: Its Implication to HRD 1 Running Head: Concept exploration of workplace incivility: Its Implication to HRD Concept exploration of workplace incivility: Its Implication to HRD JiHyun Shim Sungyoung Park University of Minnesota 1224 Gibbs Ave. N1 St. Paul, MN 55108 651-503-2410 shimx013@ shimx013@ Concept exploration of workplace incivility: Its Implication to HRD 2 Abstract The purpose of this paper is to explore concept workplace incivility. This paper provides the reason why HRD should pay attention to the workplace incivility by introducing the definition, examples, causes and consequences of workplace incivility. Workplace incivility characterized as disrespect or rudeness ruins interpersonal relationship and eventually, it hinders various HRD functions. Thus, workplace incivility should be concerned seriously in the field of HRD. Concept exploration of workplace incivility: Its Implication to HRD 3 Concept Exploration of Incivility and Its implication to Human Resource Development The high financial cost of workplace violence is reported to be as high as 4.2 billion dollars a year (Duhart, 2001). Newspapers and journals are reporting workplace violence, crime and homicide. National governments are spending money on surveying workplace violence. These phenomenons reflect current interest in workplace interpersonal violence. Interpersonal violence