自考_电子商务英语考试重点.docVIP

Unit 1 Important terms e-business process 电子商务流程 online marketing 在线营销 Word-Wide-Web interface 万维网接口 financial transaction 财务往来 business model 商务模式 customer service 客户服务 dispute resolution解决争端 customer relationship management 客户关系管理 electronic billing and payment system电子付兑与付系统 shipping document 运输单 EDI 电子数据交换 Customs clearance 清关 Final customer最终用户 Credit card verification 信用卡鉴别 Market niche 市场领域 Software module 软件模块 Important sentences 它已成为各贸易和商务的强有力的手段。 It has become a powerful medium for commerce and business transaction of all kinds. 电子贸易指网上财务往来，电子商务指所有形式的网上交易。 e-commerce refers to financial transactions over the web and e-business refers to all forms of transactions over the Web. 客户服务已经是并将继续是一个主要的竟争因素。 Customer service has been, and continues to be, a major competitive factor. 电子商务的交易通常涉及几个互动的步骤。 E-business transactions often involve several interactive steps. 那将给你极大的竟争优势。 That will give you a serious advantage over your competition. 当你的公司电子商务化后，你与客户间的关系就改变了。 When you become an e-business you transform your relationship with your customers. 客户关系管理在你的商务程序中起决定用。 Your most critical business process is customer relationship management. 我们必须尽最大可能利用我们已有源。 We must make the best possible use of the resources we have. 男孩们依次被召入会见考官。 The boys were summoned in turn to see the examiner. 他做一切事情都不考虑后果。 He does everything regardless of the consequences. 法官的权利由法律规定。 The power of a judge are defined by law. 商业电视是有效的广告宣传工具。 Commercial television is an effective medium for advertising. 他们向她表示热烈欢迎。 They extended a warm welcome to her. 我把参考书放在书桌旁以便使用。 I keep my reference books near my desk for convenience. 我们处在历史的紧要关头。 We are at a critical time in our history. 在那一瞬间，我以为他要拒绝了。 Just for an instant I thought he was going to refuse. 在过去的数年中，因特网已经从一个仅用于科研的网络发展成了一个使新一代商务模式成为可能的平台。 Over the last few years the internet has evolved form being a scientific network only , to a platform that is enabling a ne