饭店服务英语(第二版) 教学课件 作者 瞿杰 饭店服务英语习题答案.docVIP

Unit 1 Lesson 1 Look and Learn Standard room Single room Presidential suite Triple room Rollaway bed Honeymoon suite Dialogue A. The reduction of household expenses is necessary. Many travelers enjoy walking on the bund at night. Today, my brother e-mails his pictures to me. Life is a single journey. We are on the road. B. 1. Jason is in New York now. 2. The room costs 4,250 yuan per night and Mr. Mraz will stay a week. 3. There is no discount for children because it is the peak season now. Reading A. 1. reputation 2. economy 3. vacation 4. commercial 5. hub B. 1. No 2. Yes. 3. Yes. Lesson 2 Look and Learn Tariff Key card Travel agency Dialogue A. 1. If you bear with me a little longer, I will answer your question. 2. His duty is to fill out the operation records every day. 3. This group consists of 10 members. 4. A 10 % service charge is added. B. 1. No. 2. Yes. 3. No. 4. Yes. Reading A. 1. avoid 2. destination 3. accommodation 4. site B. 1. 床铺 外滩 2. 考虑 体贴 3. 青年旅社 饭店 4. 保证 确信 Lesson3 Look and Learn Payment Voucher Credit card Dialogue A． 1．The jar contains 10 glasses of water. 2. Would you mind switching the television to channel 8? 3. Tickets are available free of charge from the school. 4. I wonder if you can help me. B. 1. Single rooms left on the second floor and sixth floor. Jenny preferred the room on the second floor. 2. Jenny guaranteed the reservation because it is the busiest season now. 3. The expiration date of Jenny’s credit card is October, 2015 Reading A. 1. 保证 使。。。相信 2. 包含 留住 3. 具体的 特别的 4. 办理离店手续 办理入店手续 B. 1. 需预先支付的保证性预订要求客人抵达饭店时全额支付费用。 2. 由此，如果客人未能来店登记，饭店可扣留押金并取消该人的预订。 Lesson 4 Look and Learn Log in Charge a fee Fill sth in Dialogue A. 1. It is a shame that she was not here to see it. 2. We will arrange for a car to collect us to the airport. 3. We will cancel the meeting until next month. 4. Here is my contact number while I am away. B. 1. b 2. a 3. c Reading A． 1. dial 拨电话号 2. Log in