9 Defining Problems and Generating Solutions.ppt

9 : Defining Problems and Generating Solutions In Architecture, as in all other Operative Arts, the End must direct the Operation. The End is to Build Well. Well Building hath three conditions: Commodity, Firmness and Delight Sir Henry Wotton, 1624 Defining Problems and Generating Solutions tame and wicked problems solving the briefing problem solving the design problem the cult of wickedness the management of design tools for managing the briefing process Tame and Wicked Problems the conception and planning of the artificial problems with bounds and optimal solutions messy problems with robust solutions Tame and Wicked Problems Solving The Briefing Problem briefing as a problem in information public information private information blind information uncertainty reasons for impactedness the role of visualisation virtual physical the Johari window The Johari Window Solving the Design Problem the nature of scientific rationality the linear model tame problems the conjectural model wicked problems The Linear Model The Conjectural Model The Cult of Wickedness the insistence that all design problems are wicked the dimensions of the model absolute uncertainty mission emphasis tameness and wickedness in the design problem Tameness and Wickedness in the Design Problem The Management of Design internal to the design practice the primary generator propose and dispose the crit within the project coalition managing the Johari window project reviews Tools for Managing Briefing and Design quality function deployment functional analysis (FAST) whole life costing Quality Function Deployment Japanese shipbuilding Mitsubishi Heavy Industries the voice of the customer market research data the voice of the supplier engineering possibility house of quality matrix possibility and desire Whole Life Costing the CAPEX/ OPEX trade-off a good idea, but difficult in reality problems in whole-life costing the problems of discounting to the future the lack of