LECTURE 7 ndash; INFORMATION GATHERING METHODS.ppt

* * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham * * Maria Petridou University of Nottingham Maria Petridou Maria Petridou Maria Petridou Maria Petridou Maria Petridou Maria Petridou Maria Petridou LECTURE 7 – INFORMATION GATHERING METHODS Interviews Questionnaires Types of Questions Joint Application Design JAD Observation STROBE Software Project Management Maria Petridou * INTERVIEWS Software Project Management * Maria Petridou It is the single most important investigation method. Traditional information gathering method used to seek facts, opinions, feelings, informal procedures, goals, etc. Most analyst time and effort. May be a formal in that it has been carefully planned, but informal in that it there should be the atmosphere of a chat. Needs preparation: The more preparation done in advance, the more time can be given to the user in the interview. A poorly-prepared interviewer will quickly lose respect! INTERVIEWS Software Project Management * Maria Petridou Guidelines for conducting interviews: Needs preparation: The more preparation done in advance, the more time can be given to the user in the interview. A poorly-prepared interviewer will quickly lose respect! Read background materials. Interview people at different levels in the organisation. Needs checklist to determine what info is needed. Need interview guide – to control the interview to ensure all points are covered. It’s the route of how to obtain info needed. Choose types of questions open-ended, close, probes Decide the structure of interview pyramid, fu