CA itcm_sales_presentation-sch.ppt

4 5 6 7 A complete solution for managing user identities and access requires more than simply technology. In order to ensure a successful deployment, the full solution must include comprehensive solution solutions, a full range of business and technical consulting and deployment services, as well as appropriate training and educational capabilities. CA provides all these essential ingredients of a complete CMS solution. 8 9 CA draws on its own services expertise, along with its partners, to deliver a highly successful deployment of network and voice management for complex infrastructures. 10 11 CA Education helps you maximize your business results with CA software by delivering robust training solutions that develop agile, competent and proactive professionals who can successfully support your business goals and IT requirements. Our certified and experienced team, in collaboration with leading education partners, transfer deep expertise in CA software products and IT best practices to over 25,000 students per year. The result is you can get more done in less time, see less downtime and deliver faster service. CA Education applies a Unified Learning Approach that aligns training to your overall investment in CA software. This approach is supported by a proven curriculum development methodology that produces predictable, reliable and measurable outcomes. It is enabled by standardized learning paths and Education Needs Assessments; competency evaluation and certification to prepare your organization to apply Enterprise IT Management (EITM) successfully. Learning paths define the foundation training and advanced curriculum to support the successful deployment and adoption of Enterprise IT Management (EITM) solutions. Each CA pre-defined learning path is role-based and represents a proven classification of courseware for each product or solution to optimize your learning experience. An Education Needs Assessment (ENA) can be used to quickly identify the types of tra