毕业设计（论文）-员工帮助计划模式构建研究.docVIP

摘 要 随着现代社会进步，企业员工和经营管理者不得不面对由于竞争压力、失业危机带来的诸多心理健康问题的挑战，企业如何保障员工身心健康，调节员工的心理与行为是当今企业界和人力资源管理中非常重要的课题。西方企业界盛行的员工帮助计划（简称EAP)作为帮助企业员工解决心理健康问题，帮助企业降低经营风险和提高生产率的有效方法，近年来越来越多地受到了国内研究人员的重视，成为现代人力资源管理的重要手段。 上海沙驰服饰有限公司因受到西方管理的影响，有意引入EAP为公司服务，故本文以该企业作为研究对象，采用调查问卷的形式研究了该企业员工的工作压力现状，对EAP的需求情况和企业实施EAP的组织环境，在此基础上提出了符合该企业的EAP模式。 本论文的研究结果如下：通过调查研究发现该企业员工工作压力比较大，并且员工对EAP的需求意愿非常强烈。 本研究的创新之处：对员工EAP需求进行系统调查；构建EAP模式丰富我国EAP实施理论；丰富服装行业实施EAP的研究理论。 关键词：员工帮助计划；工作压力；人力资源管理 ABSTRACT With the development of modern society and acceleration of life rhythm, employees and managers have to face the challenge of many mental health programs because of rival stress and unemployment crisis. It is a very important problem for corporations and human resource management how to safeguard employees mental health and regulate employees psychology and action. Employee assistance program prevailing in western corporations as a effective means to help employees solve mental health problems and help corporations decrease working risk and improve productivity, is focused on by scholar inland. It becomes an important means of modern human resource management. Shanghai Satchi Company under the influence of Western management, intentionally introduces EAP services for the company. This article picks up this company as investigation objects,ues questionnaire to analyses the condition of emplyees work stress, the requirement of EAP and the organizational environment to set up EAP. Then this article puts forward the mode of building EAP base of it. The following is the result of this article: through investigation, it is found that employees in the case company have heavy work stress.And employees show strong wiliness of EAP. The innovations of the study including: the investigation to EAP to the staff needs establishes the mode of EAP；riches the practical EAP theory ；riches the apparel EAP of the implementation on rag trade. Key Word: Employee Assistance Program; working pressure; human resource management 目