听力2unit4 no1.pptVIP

Listening Practical Listening interpretation account merely phenomena undergoes static passage Listening Fun Listening Who cooked the egg? the chef, Jack. 2. Is there a chef’s hat on Lynn’s head? no 3. Do you think that Lynn talked too much about the egg with Jack? no passage R. Kelly Casablanca 歌曲欣赏 ? * * ? * ? * ? * ? * ? * ? * ?Vocabulary (词汇): 　　under guarantee (在担保期内):　if something you buy breaks or stops working soon after you buy it, a shop or company promises to fix it or give you your money back 　　a refund (退款): money that a shop or company gives back to you if you return something you bought from them 　　in no time at all (立刻):　soon 　　replace (更换): change for another similar one * ? * ? * ?Vocabulary (词汇): 　　under guarantee (在担保期内):　if something you buy breaks or stops working soon after you buy it, a shop or company promises to fix it or give you your money back 　　a refund (退款): money that a shop or company gives back to you if you return something you bought from them 　　in no time at all (立刻):　soon 　　replace (更换): change for another similar one * ? * ? * ? * ? * ? * ? * ? * ? * BACK TO SCHOOL Listening Unit 4 Blame and Complaint Learning goals Learn how to blame and complain Learn the skills of note-taking Listening Aspects to Complain Service Attitude Listening Aspects to Complain Fake Listening Aspects to Complain Product quality Listening Aspects to Complain Cheating Listening Aspects to Complain Accident Listening Aspects to Complain Pollution Listening A Scene of Complaints Tim: How can I help you sir? Customer: Its about this watch. Tim: What seems to be the problem? Customer: The alarm doesnt work and the strap leaves a green mark on my wrist when I take it off. Tim: Have you worn the watch in the shower perhaps sir? Customer: No and I only bought it two weeks ago. Its still under guarantee but I must say, for the amount of money I paid for it, Im very disappointed. Tim: Im so sorry youve been inconvenienced