Perception and Attributions.ppt

Perception and Attributions perception The process of interpreting and understanding our surroundings. Repetitive behaviors before a game or during a game. Is Governor Vilsack (Coach McCarney) doing a good job. Why or Why not? Strong Urge to make sense of our environment. Have any of you traveled and been mystified by something that happens. Same happens at work. Why was someone promoted. Why did they get the window office. Why did they mess up on the job. So much of our world is a manner of interpretation. Ghosts, auras, witchcraft? My experiences in Hong Kong. Problem So much is open to interpretation Same with work and supervision Is someone doing a good job/poor job. Does someone need help? Did you really here what someone was saying Supervisors are constantly assessing subordinates. Job performance Promotion potential Talents, skills. Poor performer too if want to keep performer. Give tasks can succeed. Support person to succeed. Avoid monitoring. Avoid constant feedback. Avoid negative feedback. Stereotypes Examples of stereotypes. So Why do many people have stereotypes? Managing Stereotypes Video Attributions Suspected or inferred causes of behavior. Examples. Case Mary Martin Major problems with supervision Fundamental attribution bias—Everything is internal Self Serving bias. Internal Success, External Failure. Problem employee Mary Martin. Tests. Trick in management. Change is most likely to occur if internal. Summary People are simplistic information processors. Good qualities—speed Bad qualities accuracy. Supervisors need to work more on accuracy for critical decisions. Listen to diverse perceptions rather than dismiss them. * Perceptual Errors is assessments The tendency to evaluate people or objects by comparing them with characteristics of recently observed people or objects Contrast effects The tendency to remember recent information. If the information is negative, the person or object is evaluated negatively Recency effects T