Carrier-grade vs. Internet VoIP.ppt

Carrier-grade vs. Internet VoIP Henning Schulzrinne (with Wenyu Jiang) Columbia University FCC Technical Advisory Council III Washington, DC – October 20, 2003 Overview Previous talk: interactive communication services signaling media Now focus on overall architecture: network service availability signaling services: SIP, H.323 supporting services: DNS, DHCP, LDAP, … network transport network quality-of-service packet loss, delay, jitter Overview (on-going work, preliminary results, still looking for measurement sites, …) Service availability Measurement setup Measurement results call success probability overall network loss network outages outage induced call abortion probability Service availability Users do not care about QoS at least not about packet loss, jitter, delay rather, it’s service availability ? how likely is it that I can place a call and not get interrupted? availability = MTBF / (MTBF + MTTR) MTBF = mean time between failures MTTR = mean time to repair availability = successful calls / first call attempts equipment availability: 99.999% (“5 nines”) ? 5 minutes/year ATT (2003): Sprint IP frame relay SLA: 99.5% Availability – PSTN metrics PSTN metrics (Worldbank study): fault rate “should be less than 0.2 per main line” fault clearance (~ MTTR) “next business day” call completion rate during network busy hour “varies from about 60% - 75%” dial tone delay Example PSTN statistics Measurement setup Measurement setup Active measurements call duration 3 or 7 minutes UDP packets: 36 bytes alternating with 72 bytes (FEC) 40 ms spacing September 10 to December 6, 2002 13,500 call hours Call success probability 62,027 calls succeeded, 292 failed ? 99.53% availability roughly constant across I2, I2+, commercial ISPs Overall network loss PSTN: once connected, call usually of good quality exception: mobile phones compute periods of time below loss threshold 5% causes degradation for many codecs others acceptable till 20% Network outages sustained packet l