08大学英语 U301.docVIP

青岛港湾职业技术学院授课教案 编号：第 3 周 第 1 次 课 题 Unit 3 Communication by Phone 班 级 08航海3、4 授课日期 2009 年 3 月 30 日 星期 一 目 的 与 要 求 Familiarize the students with Communication by Phone Learn things about Communication by Phone Learn useful words and expressions 重 点 Carry out debate about Communication by Phone Learn useful words and expressions 难 点 Put it in use 授课方式 Lecture 教 具 Multi-media/tape 教 学 过 程 设 计 Step 1 Lead-in Step 2 Sample dialogues Step 3 Act-out Step 4 Put-in-use Step 5 Homework 教 学 过 程 Step 1 Lead-in: communication by phone Warm-up questions (1) The number you dial is busy/engaged/occupied now. (2) Please redial later. (3) The subscriber you dial is power off. (4) Hold on, please Step 2 Sample dialogues (1) Any message, sir? Hello, ABC Company. May I help you? This is … May I speak to …? I am sorry, but he is not in at the moment. He will be back in a few minutes. Thank you, I will call back. Any message, sir? Would you mind telling him that his order will be ready on Thursday and asking him to call me any time before lunch. My phone number is… (2) You must have the wrong number Who is calling, please? How are you doing? You must have the wrong number. This isn’t … No. It is… (3) The students practice the dialogues in groups Step 3 Act Out The students prepare short conversations in pairs by simulating the five small dialogues in the Act Out exercises, and then do their presentations in class. Task 2: dial the wrong number Task 3: leave a message: can I take a message? Task 4: call back: He does not want to be disturbed Task 5: make inquiry: the museum opens/close… Step 4 Put-in-Use Suppose you are about to graduate from the school. 你与青岛海丰船运公司联系，求职：学校、证书资质、英语能力等信息 Step 5 Telephone message Step 6 Homework Finish exercises on 49