喜达屋-向经理的成功过渡培训课程.ppt

Exercise: Warm It Up!练习：热身活动 Select one of the listed ‘arguments’ 选择列表中的“争论”之一 Select someone you don’t already know well 选择一个你不熟悉的学员搭档 Introduce yourself 介绍你自己 For one minute, ‘convince’ the person of your ‘argument’ 用一分钟的时间让对方信服你的“争论” 观点 Reverse roles 互换角色 What is your most important responsibility as a manager? 作为经理，你最重要的职责是什么？ To produce results: The only way to do this is through the efforts of the people around you 为了完成目标：唯一的方法是调动你周围所有人的努力。 Interesting fact: 89% of supervisors and managers surveyed indicated that their least favorite management activity was “dealing with the performance of people” 有趣的事实发现：在对主管和经理的调查中，有89%的人认为他们最不喜欢进行的一项管理活动是：“处理员工表现” Management is the process of accomplishing organizational objectives through Associates, teams and other supervisors and managers 管理是指通过员工，团队和其他主管、经理所有人一起来实现组织整体目标的过程。 Management is technique and process driven and can be learned by anyone able to follow a process 管理是一种技巧和努力过程，任何能够遵循这一过程的人都可以掌握。 Why Are We Here?我们为什么来这儿？ To learn critical knowledge 来学习关键、重要的知识 To learn best practice skills and techniques 来学习最佳实践的技能和技巧 Practice the skills and techniques to a level of conscious competence 练习这些技能和技巧以达到一定的水平 Managing is easy 管理很容易 When I become a supervisor, nothing will really change 当我成为经理后，不会真正改变什么 Once I get it, I’ve got it 我一旦成为经理，我就会管理了 Management is about common sense 管理是一种常识 Management means maintenance 管理就是维护 People always try their best 员工总会全力以赴 One style fits all 一种风格适合所有状况 Supervisors/Managers must always be right 主管/经理应该永远是对的 Empowerment is the key to management 下放权力是管理的关键 Which BenefitsDo You Want?你想要什么样的好处？ Individually, read the following list of benefits and outcomes that can result from a successful transition 每位学员各自阅读列举的从一个成功的过渡中能够获得的好处和结果 Select the three most important to you 选择对你来说最重要的三点 As a table group, decide on three that you all agree on 坐在同一桌的小组，确定三个大家都同意的要点 Please be prepared to share these with the larger group 准备和其它小组交流 When Can I ApplyThese Skills?我什么时候可以运用这些技巧？