Measuring the Dynamics of Organisations and Work in Public services.pptVIP

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Measuring the Dynamics of Organisations and Work in Public services.ppt

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Measuring the Dynamics of Organisations and Work in Public services

Measuring the Dynamics of Organisations and Work in Public services Nathalie GreenanCentre d’Etudes de l’Emploi and TEPP-CNRS Brainstorming on measuring innovation in Education 11 June 2009 Two experiences: COI and Meadow French: The 2006 COI survey→ COI: “Changements Organisationnels et Informatisation”→ Developped and coordinated by Centre d’Etudes de l’Emploi→ Produced by the French national statistical system→ Linked employer-employee survey→ First Private sector, then extended to Central administration Hospitals International: the Meadow project→ coordination action funded by the European Commission in the sixth RTD framework program (FP6), March 2007 – February 2010→ aim: setting out Guidelines for collecting and interpreting harmonised data at the European level on organisational changes and work restructuring and their economic and social impacts→ 14 partners in 9 EU member nations: Belgium, Denmark, France, Germany, Hungary, Italy, the Netherlands, Sweeden, United Kingdom Why extend the COI survey to central administration and hospitals? Deep ongoing changes → Central administration: decentralisation, budget reform, e-governement etc.→ Hospitals: governance reform, activity based financing system, health IT etc. Public organisations experience high restructuring pressures:? similar to the ones experienced in the private sector: ICT diffusion, aging of the workforce, changing needs of citizens ? specific to the public sector: regulatory control, changing standards of service provision, accountability, public service modernisation agenda and budget constraints Organisational responses to the transformation pressures can be expressed ? in similar terms in the public and in the private sector: diffusion of management techniques and practices, diffusion of ICTs, changes in work organisation ? specificities are to be taken into account with probably some important heterogeneity across Europe : organisational structure, employment relationsh