排班表的优化对酒店员工工作效益的提高.docVIP

原创性声明 本人呈交的毕业论文，是在导师的指导下，独立进行研究工作所取得的成果，所有数据、图片资料真实可靠。尽我所知，除文中已经注明引用的内容外，本毕业论文的研究成果不包含他人享有著作权的内容。对本论文所涉及的研究工作做出贡献的其他个人和集体，均已在文中以明确的方式标明。本毕业论文的知识产权归属于培养单位。 本人签名： 日期： 摘 要 排班表是是随着企业人事的管理而产生的,有企业人事管理的地方必然会涉及到排班表。因为不同企业的经营范围不同,采取的排班形式也不尽相同,同时对于排班的侧重也有了不同的体现本。论文作者曾在大三期间在光谷金盾酒店实习，并且在实习期间就有目的的进行观察总结，为论文的写作奠定一定基础。并且在论文中配合实际案例进行说明，增强论文说服性。 本论文主要分析酒店排班表的问题，也就是通过优化排班表来实现酒店效益的实现。当然，影响酒店效益的因素有很多，在这里我们主要从排班表的角度进行分析。其中了通过排班来实现对员工的一种管理，进而实现企业效益的提高。在这里主要分析三个影响酒店效益的因素：滥排班导致员工的服务技能不能互补，滥排班导致员工服务思想不端正以及滥排班导致酒店非正式组织矛盾增加。 关键词：排班表 酒店 工作效益 武汉光谷金盾西餐厅 ABSTRACT Roaster is along with the enterprise personnel management is produced, the business enterprise personal management place will necessarily involves roaster. Because different enterprise business scope is different, take the form of scheduling is endless also and same, at the same time to put more emphasis on the budget will have different embodiment. This paper the author once in big in optical valley shield hotel during practice, and in the following days have purpose to observe the summary, for paper writing and lays a foundation. And in the paper, with the actual case specification, enhance the paper persuasive. This paper mainly analyzes the hotel roaster question, and that is through the optimization scheduling table to achieve the realization of the benefits. Of course, the influence of many factors hotel benefit, here we mainly from the point of view of the roaster analysis. The scheduling of employees to achieve through a kind of management, and achieve enterprise efficiency. The main analysis here three influence factors of hotel benefit: the abuse in employee scheduling service skill cant complementary, abuse in employee scheduling service thought not correct the abuse and scheduling lead to hotel informal organization contradiction increase. Keywords: Roaster the hotel work efficiency Wuhan optical valley shield hotel western restaurant 目 录 1 引言....................................