8_ group and team__ communication.ppt

Lesson 8 Understanding Group and Team Communication Watch the rest of the video, think about the following questions What makes a team? How to build a good team? What are the team leader’s responsibilities? How to have a smooth and effective team communication? What makes a team? Communicating In Small Groups consists of a small number of people common purpose sense of belonging members exert influence on others in the group Group Structure Organized groups: Formal structure with preset and specific rules for communication and behaviors. Such as student council, highly organized extracurricular clubs Less-organized Groups: Informal structure, with a specific goal or purpose Such as a basketball team, a movie club… Group communication Skills To solve any group problem, each member must contribute ideas and listen carefully to the ideas of others. Group communication Skills Giving information Questioning Supporting Contradicting Evaluating Using procedural statements Group Roles What kind of role do you usually play in most of the group discussions? Do you often give information and direct most of the communications? Question and challenge others’ ideas in the conversation? Intermediate problems among team members? Group Roles Experts: “know-alls” Supporters: provide positive encouragements and defend the ideas of others Questioners: raise questions to think twice, spark discussion, but slow progress Challengers: take opposite position Moderators: procedural statements to make discussions run smoothly Collaborators: combine ideas and bring about creative ideas Tension relievers: jokers or teasers to keep things from getting too serious and boring Discussion in groups of 5 There is this proposal of Morning Reading Hour around campus. And your class organized a morning reading activity among your classmates. But one week later, less and less people remain in the program. Work in groups of 5, try to figure out what the problems are and then solutions to these pr