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《Lean Principles》.pdf
Lean Principles, Learning, and
Software Production:
Evidence from Indian
Software Services
Bradley R. Staats
David M. Upton
Working Paper
08-001
Copyright © 2007, 2008, 2009 by Bradley R. Staats and David M. Upton
Working papers are in draft form. This working paper is distributed for purposes of comment and
discussion only. It may not be reproduced without permission of the copyright holder. Copies of working
papers are available from the author.
Lean Principles, Learning, and Software Production:
Evidence from Indian Software Services
Bradley R. Staats*
Harvard Business School
Morgan 428B
Boston, MA 02163
Tel: 617 496-1462
Fax: 617 496-4066
bstaats@
David M. Upton
Harvard Business School
Morgan 415
Boston, MA 02163
Tel: 617 496-6636
Fax: 617 496-4066
dupton@
Confidential Draft:
* Corresponding Author
Acknowledgments
We would like to express our gratitude to Alexis Samuel, Sambuddha Deb, Ravishankar Kuni, Seema Walunjkar
and ma
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