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《Marketing_to_the_Chinese_Consumer》.pdf
Marketing to the
New Chinese Consumer
in association with:
Key FiNdiNgs
To see how major brands are approaching the emerging Chinese consumer, Forbes Insights, in association with
the World Federation of Advertisers, surveyed more than 300 China-based senior executives at large consumer-
focused businesses ($250M plus in annual revenues) responsible for creating, managing, or executing their
companies’ marketing strategies in China. The key findings include:
• Consumer awareness in China is king.About a third of Chinese (35%) and non-Chinese (32%) companies
today are focused on brand awareness as a key marketing goal for the coming year. Among non-Chinese
companies, 36% are focused on creating positive brand perception.
• Marketers will shift from awareness to growth.Three years from now, their top priorities will shift from
brand awareness to increasing sales/revenue from China, and expanding into new regions/areas in China.
• Global brands must align with local Chinese culture and tastes.The vast majority of non-Chinese
marketers (63%) indicated they believe they need to change their brand attributes for Chinese consumers.
• Many Chinese brands also are looking to extend their presence beyond their borders.Over a
quarter (27%) of Chinese respondents indicated they intend to expand their brands globally.
• Second-tier cities present the greatest opportunity.Overall, eight of ten respondents agreed that
growth is most likely beyond the first-tier cities of Beijin
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