Keynote-3-ITIL(优).pptVIP

* ?2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. * SPEAKER NOTES: Key Point: This framework represents a ‘typical’ view of infrastructure optimization Details/Instruction: In the “inner-circle” you should highlight the core components many TDMs are faced with trading-off in order to achieve their objectives: cost, risk, value \ The outer boxes translate these core components into a view that is similar to the benefits that are described as part of the Infrastructure o