五星酒店标准信贷流程莽.docVIP

POLICY PROCEDURE 制度与程序 Subject: Credit Policy 主题: 信贷政策 Policy Code 政策号：FD/FC/009 No.Of Pages 页数：8 Issuing Department：Finance 分发部门：财务部 Concerned Department：FD/SALES/FB/FO 有关部门：财务部/销售部/餐饮部/前厅部 Issued on: 发行日期：2009年7月30日 Revised: 修订日期： Prepared By 起草： Financial Controller 财务总监 Approved By 批准： EAM/in charge of FB 行政助理经理/分管餐饮 Approved By 批准： Deputy General Manager 副总经理 Approved By 批准： General Manager 总经理 Objective 目的： To define proper evaluation and approval process of new customer accounts or credit limit increases in order to reduce potential collection problems. 为新客户账目或信用限额上调制定合适的评估和许可程序，减少潜在的收款问题。 Policy 政策： 1. Credit should only be extended to customers who have provided evidence that they are committed to satisfy all charges due as requested by the hotel, and who also have been subject to a pre-arranged thorough review of their credit status. 信贷政策只提供给经过酒店批准的客户，他们应该已经提供过相关资料证明他们保证实现酒店所有要求的应付款项，同时，此类客户应接受事先对其信用情况的相关调查。 2. The credit application must be formalized, stating maximum credit amounts, payment terms and methods, people authorized to make bookings on behalf of the debtors, etc… All credit applications should be renewed every year. 信贷申请必须以正式形式予以完成，规定最大信用金额、支付期限及方式、信贷客户授权在酒店做预订的代表人等等……每年需对所有信贷申请进行重新审阅。 3. An up-to-date authorized debtors listing must be maintained, stating the credit limit and terms available to each debtor. 应保存一份最新更新的已获批准的信贷账户的名单，列明所有客户的信用限额以及适用的条款。 4.The Credit Manager is responsible for the review of the application and investigation of the applicant’s credit history. All credit applications must be approved by the Financial Controller and the General Manager. 信贷经理负责检查信贷申请以及调查申请人的信用记录。所有信贷申请必须由财务总监及总经理批准。 Procedure 程序： I - Credit Application procedure信贷申请程序 1. A company wishing to open a credit facility with the hotel must complete a hotel credit application form (sent by the Sales Marketing department) stating 希望在酒店开设信贷账户的公司必须完成酒店信贷申请表（由销售市场部派发），说明一下内容： - The company details (Name, address, corporate name, etc…) 公司详细信息（姓