会展实用英语 教学课件 沈金辉 unit 4.pdfVIP

Unit 4 Reservation Fun start 1) It is a group practice. Please team up with your friend. 2) Now as a college student, you are doing a volunteer job. Your partner is an event attendee. Please help him/her make a hotel reservation. 3) Discussion: Why it is necessary to help exhibitors or visitors make a reservation? What kind of reservation do we usually make for the attendees? Task one: A potential customer is calling the Ningbo international conference and exhibition center, and wants to reserve all-in-one conference service. Please answer the phone. S: Staff member C: Customer Answer the phone Self introduction / hold a three-day Ask about the date / annual meeting preferred room kind Answer the questions Make the arrangement Reserve a small dining room Give the price Ask about the price Do not offer computer Ask about the facilities …… …… 你好，宁波国际会展中心，有什么可以帮忙么？ 你好，我是宁波市政府的林敏。我们将要举办为期三天的年度会议。 你们是否可以帮助我们安排相关事项？ 可以。我们中心会提供全方位服务。会议什么时候举行？ 从十月12号到14号，，共26人参加。 好，你们会住三晚。我们有不同的客房类型，包括总统套房，单人 间，标准间。你们喜欢哪一种？ 要2 间总统套房，12个标间。 好的，我看看。我们确实有2个包含厨房和桑拿的总统套房空缺， 可以看到很漂亮的城市风景。12个标房也没有问题。 12号晚上我们需要为年度聚餐预定一个可放下3张圆桌的小餐厅。 我们需要一个能用中英文主持介绍的人。每张桌上要有名牌。 我知道了，我会安排好在2楼的世纪厅，足够27人用餐了。 另外，我还要3间会议室，从13号到14号，10人，7人，9人 间。多少费用? 这些小会议室，我们收费1500一天，包含早茶和午点 包括会议设备么？ 恩，包含投影机和屏幕，发言台，和桌子。但是我们不提供 电脑。 可以，我们会自带的。谢谢。 不用谢。如果你需要其它进一步的信息，或是修正安排，请 通知我。 我会的。 S: Hello, Ningbo international conference and exhibition center. Can I help you? C: Hello. this is Lin Ming calling from city government. We are going to hold a three-day annual meeting. I am wondering if you could help us to handle it. S: Yes, our center offers all-in-one conference service. When will you have the meeting? C: From Oct. 12th to14th, altogether 26 people. S: Ok. You will stay for three nights. We