会展实用英语 教学课件 沈金辉 unit5.pdfVIP

Unit 5 Registration Reception Fun start 1) It is a group practice. Please team up with your friend. 2) Now you are conducting booth service, and a potential customer comes. Please try your best to receive him or her. 3) Discussion: If you are in charge of registration, please give us a reasonable procedure. Task one: Now you are at the on-scene registration. Please work with your partner to serve the coming customer. A/B: Staff member A/B C: Customer Greeting / lead the customer Thanks to the on-scene registration Answer the questions Ask about the registration …… form Confirm the information / sign name / receipt Get conference materials /any further questions …… Dialogue: 早上好，注册请这边走。请先了解下注册流程， 然后排队注册。 我知道了，谢谢。 请问您填写好了注册表了么？ 是的，这是注册表和注册费。 好的，请稍等。请核对在这里签字。这是注册费 收据，在会议后我们会将其改换成发票。 好的。 现在您可以凭收据在旁边领取会议资料。如果对 会议有任何疑问，现场有咨询区。 A: Good morning. For registration, this way please. Please read through the registration procedure first. C: I see. Thank you. B: Excuse me. Have you filled in the registration form? C: Yes, here it is, and the registration fee. B: Ok, wait a minute. Please confirm the information, and sign your name. Here is the receipt. After the conference, we will change it for invoice. C: Cool. B: Now, you can go and get your conference materials. If you get any further question, feel free to ask. The on- scene consultant is there. Task two: You are serving at the booth, and a potential customer is interested in the product on display. Please try to serve him/her well. S: Staff member C: Customer Greeting Introduce yourself and put Receive the customer and forward your questions introduce your booth Answer the questions Give the written material and